This week I gave a talk about the principles of lean agency for the Agile community. Despite what Jeff Gothelf proposes in Lean UX, I argued that user experience (UX) agencies can be lean. My final point turned out to be a doozy and angered two senior UX colleagues employed by the event’s host . Here’s a quick breakdown of my key points:
via Women and Business: When Lean UX Becomes Mean UX | Mona Patel.