Why Bother Listening?

What difference could better listening skills make to you and your people? What impact could better listening have on your business? What value would you put on improving your connections with your clients?

Imagine the benefits if all your people fell in love with listening, listening more actively and deeply to your clients and to each other.

Imagine if this resulted in everyone feeling really heard and valued?

Well……

Listening is my passion and I offer people and teams the opportunity to feel heard and to find out how to more actively listen.

I am curious to know your thoughts and observations on the above.

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Colin D. Smithhttps://dexteritysolutions.co.uk/
COLIN is ‘The Listener’, a listening skills specialist and the ‘go-to’ person for individuals and teams who want to be heard, think for themselves, and transform their business and personal relationships through active listening. Colin has that innate ability to actively listen to people. He works with management, project and creative teams, facilitating the development and improvement of their listening and thinking skills. Thereby equipping them to more effectively meet their business, relationship and service challenges. He also works privately with individuals, enabling them to feel heard and valued, to think more clearly for themselves, articulate their creative ideas, address their personal concerns, and achieve their personal and professional goals. Colin has had a varied and successful career in consultancy, business development, IT and customer support, across many sectors, including finance, motor, retail and the NHS. In looking back he realises that much of his success was due to his listening and connecting abilities. His inquisitive and curious mind also enables him to explore, with others, unusual, thought-provoking, yet grounded, observations and alternative approaches to business, people, systems, and change. To make things happen, and to take ideas and thinking further, he connects his Clients with his trusted network of entrepreneurs, consultants, thought leaders, free thinkers, coaches and change makers.
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Darlene Corbett
Darlene Corbett

Rather than effective communication, I refer to it as engaged communication which encompasses the understated but most important sibling in the family, which is listening. Thank you for this.💖

Jeff Ikler
Jeff Ikler

Colin – Your statement “Imagine if this resulted in everyone feeling really heard and valued?” made me think of this article:
https://www.nytimes.com/2020/02/11/well/family/listening-relationships-marriage-closeness-communication-bias.html

I wonder how much of what the article talks about takes place in business / work circles where we know our colleagues so well, we think we know what they’re going to say, so we tune them out?

Aldo Delli Paoli
Aldo Delli Paoli

Knowing how to observe well the other person, perceiving also its nonverbal language and his tone of voice, encourages our concentration and therefore also our listening system is activated more effectively, and then listening. Observation and listening will self-feed so in a positive spiral that promotes not only the development of an active listening, but also the improvement of the interpersonal communication competence. These elements turn out to be essential for the important process of learning of adults that is integrated especially with direct experience.

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