Anything or anyone capable of disrupting the balance of a company is toxic for the organization. It can comprise of the by-product of the business, such as the data, the toxic managers, the culture, the crippling debt, the poor customer experience, etc.
True to the quote, “People don’t leave bad companies. They leave bad bosses”, bad managers are a multi-billion dollar cause of Organizational Toxicity.
How?
They create a toxic atmosphere for the employees by their excessive control, micromanagement, a behind-your-back culture of mistrust. Bad managers often withhold pertinent information from their employees, deliberately failing them. Some even harass & abuse.
What’s the impact?
Skills lost can be regained. Talent lost cannot be. Bad managers make the company ‘bleed’ talent. Bad managers destroy the company’s credibility in the workforce market.
What can companies do?
It’s not IF this Organizational Toxicity exists in your company, but WHERE it exists! Identify toxic managers who demotivate or plunder the spirits of the employees. Train, counsel or replace them.
Communicate broadly. Motivate employees to document & report any toxic behaviors. Have a zero-tolerance policy on retaliation.
How do you get rid of Organizational Toxicity?