Geographically distributed organizations must understand whether collaboration is helping or hindering them. They need to know if it is increasing engagement and productivity and if not, why not. They also need to know what tools are driving employee engagement in the U.S., where two-thirds of the employees are disengaged, and what technologies will be acceptable to millenials entering the workforce in growing numbers. They should ask themselves who has successfully used these new collaboration technologies and what were the best processes to start with. Finally, they should know what they need to do to acquire one of these new cloud-based videoconferencing systems.
via Why videoconferencing is critical to business collaboration — Gigaom Research.
