Did you know that 74 percent of small and medium-sized businesses (SMBs) say that they get a positive return on the time that they invest in Twitter?

Those 140 characters (or less) have revolutionised the marketing strategies of many small brands, and a new study from Twitter has revealed how SMBs are using the platform to promote their brand.

Highlights:

70 percent of SMBs post at least once per day

72 percent agree that it is important to have a Twitter presence

51 percent see Twitter as a “very important” customer service tool

Check the visual below for all the details, which includes statistics, tactics and tips.

via How To Use Twitter For Your Small Business [INFOGRAPHIC] – AllTwitter.


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