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The True Cost of Hiring Yet Another Manager

You can have terrific people working in the right teams and still not see the financial results you’re hoping for. Why? It could be that your organization’s structure is creating obstacles that compromise your workforce’s performance.

One common culprit is out-of-control tooth-to-tail ratios. In a war zone, some soldiers fight on the front lines. Others maintain supply chains, handle logistics, and otherwise support those front-line troops. Military commanders know they can’t let the tooth-to-tail (or combat-to-support) ratio get too low, or they’ll wind up with a force that costs too much and can’t win the battle.

via The True Cost of Hiring Yet Another Manager – Michael C. Mankins – Harvard Business Review.

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