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The Unsung Heroes of Hospitality – Executive Housekeepers

BIZCATALYST 360°
BY BIZCATALYST 360°

Housekeeping has always been top of mind for hoteliers, but it is only within the past decade that its importance has gone into overdrive as errors in this department have been given a beaming spotlight in TripAdvisor reviews;

Finding a balance is now harder than ever; you have to stay cost effective while at the same time a myriad of minor slipups can cost thousands of dollars via online guest reviews.

4Hoteliers Image LibraryIn my quest to help you better understand the issue and learn from what other hoteliers are doing, I was put in touch with Sonakhanum Mammadova, the Executive Housekeeper at the Fairmont Flame Towers in Baku, Azerbaijan. Completed less than two years ago, the Flame Towers are utterly stunning and a symbol of modern Baku (google a few images and see for yourself).

via The Unsung Heroes of Hospitality – Executive Housekeepers. – Saturday, 23rd August 2014 at 4Hoteliers.

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WE ARE THE AWARD-WINNING PUBLISHING DIVISION OF 360° NATION —PRESENTING OUR LIFE, CULTURE, AND BIZ MULTIMEDIA DIGEST AS A HUB OF CREATIVE EXPRESSION AND PERSONAL GROWTH. WITH AN EMPHASIS ON ACTION, OUR VAST GLOBAL CONTRIBUTOR COMMUNITY EMPOWERS PEOPLE TO TRANSITION FROM KNOWING WHAT TO DO TO ACTUALLY DOING IT —ALL COMPLEMENTED BY SYNDICATION RELATIONSHIPS WITH A CHOICE GROUP OF EQUALLY INNOVATIVE MEDIA OUTLETS. TODAY AND EVERY DAY, WE SIMPLY DELIVER THE VERY BEST INSIGHTS, INTELLIGENCE, AND INSPIRATION AVAILABLE ANYWHERE —DOING IT OUR WAY BY PLACING OUR WRITERS AND OUR AUDIENCE AT THE FOREFRONT. IT'S MAGICAL. IT'S EVERGREEN. AND QUITE FRANKLY, IT'S JUST GOOD STUFF. PERIOD.

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