This is the first of a series of short articles introducing the Active Listening chapter from The Journey Inside
The Relationship Journey is a road map to building trust, deeper connections, and stronger relationships with colleagues and clients through active listening.
We know that relationships take time to build.
In this fast-paced world though, we continually seek to make things happen quicker, to get to the end goal, be it a sale, a merger, a project, or a strategic change. We think we have spoken to all the right people, have put the processes in place, and believe we have done all we need to do to achieve success. Yet we find obstacles appearing in our way, things not happening the way we want them to, our calls are not being taken, and we start noticing entrenched positions arising on both sides.
We have not built the relationships well enough; we have missed out on some of the crucial steps, and trust is not where we thought it should be.
What can we do?