The Relationship Journey – Preparation

This is the second of a series of brief blogs introducing The Relationship Journey in my chapter on Active Listening from The Journey Inside.

Intention1. PreparationTrust
2. Attention
3. Active Listening
4. Connection
5. Empathy and Building Rapport
6. Holding Space and Creating a Safe Place
7. Inspiring, Influencing and Achieving Change


The Relationship Journey

Step 1 – Preparation: understanding the logistics

When Eliud Kipchoge was thinking about running the marathon in under two hours, he knew that he needed to take of everything to make sure he achieved what he set out to achieve.  As well as being an accomplished runner, which goes without saying, he made sure he had the best shoes, pacemakers to run in a V-shape to protect him from the wind, a changing supply of pacemakers to make sure they did not get tired, a flat course, and a car in front with a laser making a zone for the front pacemaker to keep within.  He went to an extraordinary level of detail to complete an extraordinary achievement.

Whilst our conversations or meetings will not normally require such preparations, although some will, how many of us do less than the minimum preparation and hope to get through by winging it?

For these conversations we would do well to consider, the audience, the ideal outcome, the type of conversation, where this conversation will take place, and is the environment going to be appropriate for what is being discussed.

Finally, ask yourself, “What else?” might be required to achieve your success, and just sit in silence and listen to what arises.

Colin D. Smith
COLIN is ‘The Listener’, a listening skills specialist and the ‘go-to’ person for individuals and teams who want to be heard, think for themselves, and transform their business and personal relationships through active listening. Colin has that innate ability to actively listen to people. He works with management, project and creative teams, facilitating the development and improvement of their listening and thinking skills. Thereby equipping them to more effectively meet their business, relationship and service challenges. He also works privately with individuals, enabling them to feel heard and valued, to think more clearly for themselves, articulate their creative ideas, address their personal concerns, and achieve their personal and professional goals. Colin has had a varied and successful career in consultancy, business development, IT and customer support, across many sectors, including finance, motor, retail and the NHS. In looking back he realises that much of his success was due to his listening and connecting abilities. His inquisitive and curious mind also enables him to explore, with others, unusual, thought-provoking, yet grounded, observations and alternative approaches to business, people, systems, and change. To make things happen, and to take ideas and thinking further, he connects his Clients with his trusted network of entrepreneurs, consultants, thought leaders, free thinkers, coaches and change makers.




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