I have a secret for all of you.
A four hundred person company doesn’t run on being organized.
How do I know? Because I’m the CEO of one.
The number one skill employees need to have?
Empathy. To be a great leader is to be a great listener instead of a talker.
Think about it. When a project isn’t getting done, or somebody is unhappy, how do you move forward? Do you go into the solution right away? Absolutely not. Before you fix the problem, you need to figure out what the problem actually is. And you’re not going to figure that out by walking into a room and taking charge immediately. Why are we 2 weeks behind? Why is something at a standstill? The way you win is by listening to the reasons WHY things aren’t going well. Once you have assessed those, you can jump into problem solving mode.
There is no direct link between realizing there is a problem and the solution. The middle takes time, and the middle is where compassion comes in to play.
via The Most Valuable Skill Every Recruiter Overlooks — The Entrepreneur’s Journey — Medium.
Thank you Dennis. I fully agree with Gary Vaynerchuck, finally someone who knows what “taking people on your side” actually means. I don’t know if Empathy is the most important skill every recruiters overlooks. It is certainly one of the fundamental skills recruiters overlook. All I know for sure is the fact that without outstanding human qualities you go nowhere with people. You solve nothing by force. By force, they will follow you out of fear, not because they are convinced of what you say. If you are able to understand nuances of people… if you are able to form a team whose members operate in harmony to achieve a common objective, they’ll listen to you and they’ll follow you. If you lead (PROPERLY), they will follow. You’ll find all the problems have a way of sorting themselves out. In my view, and experience, it takes social skills, and strong human qualities. Thank you.