A few years ago, I published a post on “Character Quotient- it is more than IQ and EQ”, I explained in the post why character is more revealing than intelligence quotient (IQ) or emotional quotient (EQ).
I explained in the post using the mineral metaphor that the character quotient is more important than the sum of IQ and EQ. Character is what defines human behavior and its stability from going from one extreme to the extreme opposite.
I explained this by saying that Minerals when exposed to light show different reflection colors (luster), depending on their structure. Humans may behave similarly when exposed to the lights of fame. They reflect their internal colors. Some minerals show dull or chalky luster whereas others show metallic and bright luster. We have experience with this test. Some people when became famous and were brought into the spotlight behaved showed a luster of false pride and chalky attitudes toward others. Beware of “opaque humans” who show no transparency when exposed to light by reflecting almost nothing of it.
The post enjoyed wide attention and a very good number of quality comments. One particular comment that has relevance with this post was by Tirzah Libert. She suggested that loyalty, integrity, and honesty sum up to character.
What prompted me to share this post is reading two recent posts almost simultaneously.
I commented by saying that the three Cs of trust Character, Capability, and Communication make a lot of sense. Repulsive characters do not build trust. Without proven capability, trust evaporates. Knowing something and being unable to communicate it ends in saying things in boring details.
Very shortly afterwards I came across a post by Jean Marie DiGiovanna in which she wrote, “Great leaders have the acumen, confidence, and knowledge to lead, but there is something that trumps all of that. It’s warmth”.
Later, Jean asked a very legitimate question “How will you create more warmth this week as you lead?”
I commented by linking her post to that of Zen. I wrote “It is interesting that I commented on an interview published by Zen Benefiel with Dennis Reina, PhD in which they discussed the three Cs of leading and living with trust (character, capability, communication) You suggest here connect and lead by establishing competence (a different name version of capability), but with the emphasis that connect comes first.”
The two posts of Zen and Jean suggest that character is not enough alone. It needs reinforcement by the capability to connect first, show capability (competence), and be able to show warmth to others.
Is this what makes great leaders? Are character + warm communication + competence the most urgent traits of great leaders today?
Please share your comments.