Here’s something they’ll probably never teach you in business school: The single biggest decision you make in your job — bigger than all of the rest — is who you name manager. When you name the right people to manage your company’s workplace, everything goes well. People love their jobs, your customers are engaged, and life is great.
via The Chairman’s Blog: Beware of Managers From Hell.
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With 70% disengagement, it is a clear indication how important it is to choose the right people to lead. There is is a big difference between managing and leading, and this is part of the problem with disengagement.