Does your business have a dedicated phone number? While this does represent another business expense, it is one that is worth making. Are you unsure if a business phone number is right for you? If so, keep reading to learn about some of the benefits of a business phone number here.
Keep Personal Phone Numbers Private
One of the most significant benefits offered when you get a business phone number is that you can avoid listing your personal phone number online. This ensures that no one will be calling your personal number, and you can keep this private. Most business owners find this an appealing part of having a business phone number.
Establish Business Hours
Establishing business hours is one of the top reasons you should establish a dedicated Ninja Number for your business. When you have done this, if someone contacts you after normal business hours, they will be greeted with a voicemail greeting. This greeting can be customized to your specifications; just be sure to keep things professional. Once they have left a message, it will be sent to your business voicemail account rather than your personal one.
Call Notifications and Screening Services
If you have incoming calls to your business phone line, you will hear a message that is only heard by you. Usually, this message will take you through a brief menu which lets you decide if you want to accept the call or send it to voicemail. All your customer hears is a regular ringing sound. If you have set up a greeting message, they will listen to this as well, which gives you additional time to answer the call. If desired, you can set up your system to send you an email or text notification of the incoming call.
Have Calls Sent to Multiple Phones at Once
Do you have several people who answer calls coming into your business? If so, you don’t have to list each person’s phone number. Instead, configure the business line so it will ring on each person’s phone, all at the same time. This ensures that whoever is available answers the call and that your customers get the quality service they want and expect.
As you can see, having a dedicated phone line for your business is something that just makes sense. Be sure to keep the information here in mind to see why this is such a smart investment.