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Tag: Nordstrom

Holiday Shopping Early? How To Shop Outlet Malls

I can admit that I love buying new things.  Admittedly, I’m a professional shopper (literally – I shop with and for clients!).  On a...

Want to Keep Customers Coming Back for More?

by Steve DiGioia, Featured Contributor A LONG-TERM repeat customer is the goal of every business, one who continues to purchase from you time and time...

9 ½ Principles of Innovative Service

by Jane Anderson, Featured Contributor WHEN WAS the last time you read a book – just for fun? Was it a non-fiction book devoted to...