Tag: Macy’s
Are Consumers Ready For Amazon Go?
Amazon launched the idea last month for a futuristic shopping store called Amazon Go. The premise is similar to a traditional store with a...
When It Comes To Trust, It’s The Little Things
Early in my career I helped manage part of the main selling floor at Bloomingdale’s Manhattan flagship department store. One day a shopper ripped...
Holiday Shopping Early? How To Shop Outlet Malls
I can admit that I love buying new things. Admittedly, I’m a professional shopper (literally – I shop with and for clients!). On a...
Just Once More: The Evolving World of Customer Loyalty Programs
Customer loyalty is built upon a mutually beneficial relationship. While some business owners think they are merely rewarding existing customers who would be spending...
9 ½ Principles of Innovative Service
by Jane Anderson, Featured Contributor
WHEN WAS the last time you read a book – just for fun? Was it a non-fiction book devoted to...
Trends That Will Revolutionize The Retail Industry
In retail, innovation is the name of the game. Increasingly, retailers are staying ahead through unique in-store experiences that inspire shoppers through social lifestyles.
Take...
