Tag: General Manager
5 Online Trends E-Commerce Entrepreneurs Need to Consider
If you are currently operating an e-commerce site, or plan to launch an online business in the near future, it is a good idea...
Key Questions to Ask of Merchant Services Firms When Comparing Providers
When it comes to accepting payments in business, it is important these days to provide customers with a variety of options, particularly the ability...
The Hotel Guy: Do You Measure Up?
by Alan Campbell, Featured Contributor
MANY, probably most, management organizations that serve under the hospitality management umbrella do not—I repeat, DO NOT practice what they...
6 Reasons Why Senior Managers Get So Soft
by Steve DiGioia, Featured Contributor
Remember that guy you used to work with years ago, the one that was always "burning the midnight oil",...
The Hotel Guy – Hospitality: But With Style
by Alan Campbell, Featured Contributor
Yesteryear, if history and the movies are to be believed, it was relatively simple getting a room at the local...
I Want Your Job!!
By Ken Vincent, Featured Contributor
I once interviewed a lady for the position of General Manager for one of our hotels. We went through the...
A Hotelier’s Measure of Success
In a previous article of mine, I made the following observation: There are many general managers, hotel CEOs, owners, and other high executives in...
Be a Successful Hotel General Manager
Working as a General Manager of a hotel is indeed an important position. It is your job to ensure that the hotel runs efficiently...
The Hotel Guy – Ms. Hotel? Hmm.
I wrote an article several months back concerning the next Mr. Hotel. I received several responses from the industry—some were humorous, some failed to...
The Hotel Guy – Advice to Hoteliers: Be LEADERS
Over the past months I have talked about customer service, training, blue collar versus white collar issues, as well as a host of other...