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Tag: Friday

Better Reviews = Higher Revenue

A study to understand the link between reviews and hotel conversion rates and pricing and conducted and is the first of its kind using...

The Sales Shrink – Crushing the Office Grapevine

by Tina Cherpes, Featured Contributor Group Therapy: Lessons From The Couch - #17 “Right after she got back from lunch she got called into Smitty’s office...

Talent Management Gone Wrong: The Rest of the Story

by Carol Anderson, Featured Contributor IN MAY, I posted a story of a young man who had been identified by a Fortune 100 firm as...

Are You A Forgettable Job Candidate?

We were interviewing fifteen or twenty candidates a day at U.S. Robotics during the years of crazy growth. I got good at remembering people...

The Gumshoe – Dying Before My Eyes

IT WAS ABOUT 0200 hours on a crisp fall night in the City of Orange, California in the early 1970’s. I was working the...

Complimentary EXECUBRIEFS© 360°

Capture your complimentary opportunity now to enjoy our weekly “Editor’s Choice” selection of fresh insights condensed into to a quick-read EXECUBRIEF© 360° "SIMPLY THE BEST...

Understanding the ‘Generations’ of Travel – Part 3: The Generation Jones

The Baby Boomers, a very active and traveling generation you were able to read about in the previous article; those with good economy, happy...

Employee Engagement Is No Picnic

Seriously, employee engagement isn’t spurred by casual Fridays or company picnics. Effective engagement efforts aren’t perks thrown at the workforce dartboard in hopes of...

Engaging Guests In ‘Emotionally Valuable Moments’

Hotel marketing professionals recognize that today’s consumers are increasingly looking for genuine and authentic interactions with those they do business with. That is why smart...

The Intolerance of Uneconomic Economics

Over the last couple of days two of the big beasts of the economics blogosphere have offered views on a question of considerable significance...