Tag: Customer Engagement
Best Of 2016: The Top Most Downloaded (Free) eBooks
The 15 Most Downloaded eBooks of 2016 list has arrived. Check out our special selection of free eBooks from top publishers, including MakeUseOf, Sitepoint,...
Is The Customer At The Heart Of Your Business?
Did you know a typical business hears from only 4% of its unhappy customers --- the other 96% just quietly switch to a competitor?...
Do You Suffer From Silo-itis?
In our office, the right hand doesn't knowing what the left hand is doing. So we get calls from customers whose accounts are wrong....
Smallest Actions – Greatest Returns
It is not enough just to have a great product and sales team. The mystical added-value nugget is already there within your organisation. No...
What Is the Best Way to Engage with Customers?
When engaging with customers, it is paramount that your business has all bases covered. Customers have different preferences in connecting with various brands and...
The Human Side Of B2B Social Media: Eight Benefits Of Social...
As more businesses launch successful social media campaigns, it’s becoming clear that opting out of the social revolution can put companies at a competitive...
The Human Side Of B2B Social Media: Eight Benefits Of Social...
As more businesses launch successful social media campaigns, it’s becoming clear that opting out of the social revolution can put companies at a competitive...
The Modern Traveler: A Look at Customer Engagement in the Travel...
SDL (LSE: SDL) released the findings from its latest survey in a report 'The Modern Traveler: A Look at Customer Engagement in the Travel...
