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Tag: Chief Executive of Hong Kong

Conflict Stages Impact Successful Group Decision Making

RECENTLY, I RESIGNED from a volunteer Board of Directors due to protracted and unproductive conflict. The Board suffered from heated verbal exchanges and deep-rooted...

Benchmarking ADR Against Guest Satisfaction: a Metric for Improved Performance

Online guest satisfaction scores, such as those found on travel sites and online booking sites contain more valuable information than we realize. They’re not...

Still Searching For Excess

by Carol Anderson, Featured Contributor IN 1991, Bud Crystal released the book “In Search of Excess,” a scathing commentary on executive pay. I was a...

Does Reputation Really Matter?

by Andrew Leigh, Featured Contributor IS THIS A will o’ the wisp? Quite simply, is reputation so intangible as to be irrelevant? These are no idle...

Trancending Boundaries: A Leadership Imperative

by Carol Anderson, Featured Contributor PREFACE Years ago, I had the privilege of hearing Carly Fiorina speak on leadership. Her statement “everyone is and must be...

China Rising

I’ve recently returned from Asia, where I met with policy makers and business leaders from Tokyo to Beijing, Hong Kong, and Singapore. During our discussions,...