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The Importance Of Knowing Where We Are: Understanding The Organization Context...

Part 2 – The Internal Environment Editor's Note: See Part 1 HERE From the perspective of developing a strategic plan, understanding the internal environment is as...

The Power of A Unique Question

by Lynn Scott, Featured Contributor Shut up and Listen! SORRY IF THAT SOUNDS rude but one of the mistakes we sometimes make when going into a...

Six Steps to Behaviour Change

by Lynn Scott, Featured Contributor Can you teach an old dog new tricks*?  (For the answer, read on……) I find that one of the reasons that...

What Stories Are You Telling?

THE "STORY IDOL" CONTEST, an annual event of City National Bank, is where workers from across the company's 79 offices vie to tell the best...