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Tag: Ancillary revenue

Southwest Airlines – The Heart of a Renewed Culture

For years, Southwest Airlines has been known as a culture that brings low cost travel to passengers with a smile and a high level...

The 10 Airlines in the $1 Billion Ancillary Fee Club

Spirit Airlines got a higher percentage of revenue, 38.4%, from ancillary services in 2013 than did any of the other 58 airlines around the...

Forget The Crude Upsell: Airlines Must Do More With E-commerce

Airlines e-commerce teams can’t afford to let their online direct conversion rates slip in a highly competitive market. Considering that driving ancillary revenues outside an...

Connecting the Dots: Hotels Move into Airline Territory with a New...

The concept of TrevPAR, or Total Revenue Per Available Room, is a further extension to the industry established metric of RevPAR. Not only is...

It’s time to up the ante with airline ancillaries

Recent research from the IdeaWorks Company finds that airlines worldwide gained $27 billion in ancillary fees for 2012. In my view, the airlines deserve...

People, Systems, Metrics: Strategies for Boosting Ancillary Revenues in Hotels

Growing ancillary revenues is a top priority for both airlines and hotels. Airlines are a bit further ahead in the game and when it...

Why Stepping Up Non-Room Related Revenue Could be a Worthwhile Effort

Revenue management executives are diligently evaluating each and every ancillary revenue opportunity. One development is that automated revenue management systems, which primarily forecast demand...

First Things First: Define Ownership to Drive Ancillary Revenue

Ancillary revenue generation in the hotel sector remains a complex issue. Not only are there organisational challenges, like the conflict of interest between the...

Unlike Airlines, Hotels Failing to Cash In on Ancillary Charges

Since 2008, airline revenue generated from ancillary services such as meals, onboard WiFi and preferred seating has almost quadrupled. Hotel companies haven't been nearly...