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Tag: Airline seat

Travel Etiquette: Airplane Seat Reclining

There's no surer way to turn a formerly civil group of adults into two bitterly divided, frothing, seething camps than to bring up the...

An Airline That Doesn’t Overbook

One of the most basic tools in yield management is overbooking. For any service provider, capacity is perishable. Having an airline seat, restaurant table,...