I am often asked if, at the Boutique Search Firm, we have a ‘specialty’, Yes indeed we do: the top-luxury hotel;
It is a fact that the General Manager of a top-luxury hotel running an average rate of $600+ will have little in common with the General Manager of a so-called ‘full-service’ hotel.
By the way, do you know what the definition of a “full service” hotel is? It is a hotel that does NOT offer 24-hour room service, does NOT provide turndown service and usually does NOT have a choice of dining venues.
via Recruiting True Luxury General Managers. – Sunday, 17th August 2014 at 4Hoteliers.
Appreciate your experienced viewpoint here Ken!
Excellent article. I don’t see many hotel managers today that measure up to those standards.