The first thing I saw when I walked into Amazon’s Phoenix warehouse was a man riding on a giant tricycle. Behind him, yellow plastic tubs the size of office recycling bins whizzed by on a conveyor belt. On the wall above, six massive words called out to the 1,500 workers who pass through metal detectors each day as they enter this million-square-foot cavern of consumerism: “work hard. have fun. make history.”
Tricycle aside, the “fun” quotient was hard to spot. But I couldn’t help but register a certain historical significance to the operation humming inside this enormous building erected in the industrial flats of Phoenix.