The Passion of the Industry

by Alan Campbell, Featured Contributor

Key to Success

THERE ARE THOSE that possess the passion for the very and sometimes unforgivable hotel industry. We will discuss this particular vernacular, that we call passion. Passion the motivator that creates the path to success. To have the passion to succeed, or for a particular goal, that you have set for yourself. When passion exist sodoes the motivation to take action and full speed ahead. Passion being the catalyst that decides what plans are executed well and provide a better levels of success. In order for passion to work there has to be certain strategies inplace to achieve this level of leadership.

HotelAre you as a leader passionate with your team, does your team feel the passion in your voice? Or is you voice flat with no gusto behind it? Your level of enthusiasm will contaminate your team that is provided that your passion is visible. Another item to be aware of is your value that you give to it. Not only what you do, but how you go about it. Working with your values reflects your values as a leader. Your values will also earn the respect of your team and will see you as a leader with integrity.

One of the most important aspects is that as a leader you must communicate well with your team. Surround yourself with those that share your passion, andvision for the industry. Stay aware of what is around the community that you serve, this will provide added support for your team.

When explaining your vision to your team stay away from the phrase “we will try.” Leaders don’t try the do. When you say “I’ll try” it is an excuse to fail.Don’t lay that type of foundation you will make your team doubt you. Passion rewards those whose actions rise above their excuses.

Another thing you should remember, something I do every morning I take time out to meditate and concentrate on what I plan on doing on any particular day. This allows me a clear picture of what need to be done. Sometimes it consist of achore that may not be to my liking but I pursue it with the same passion as onethat may be more to my liking. Food for thought.

Be happy enjoy what you do, sometime you may run low on your passion steam, stopreflect and energize again. Don’t let your get up and go leave you. As some have said in the past “When the going gets tough the tough get going” Remember that when you are in the lime light of your passion.

Look ahead into that crystal ball, and imagine what you will be capable of doing once you and your team have achieved your goal. Now you have time to pursue other aspects and reenergize the team again for the next goal.

If you are passionate you will inspire other to do so as well, remember you are the leader and it is not all about you as much as it is about others. Realize that your passion will inspire others to reach their goal as well. There is no limit to what passion can accomplish. With passion all things are reachable. Atrue example of this is the new Chesterfield Resort & Spa.


Alan Campbell
Alan Campbell
ALAN is a highly accomplished, results oriented Hotelier with many years of experience in developing and delivering strategies and implementing solid organizational cultures that addresses the needs of the customer, colleagues, owners, community and industry. He has been in Las Vegas for over 30 years and has worked for the major strip hotels. Alan has spent some time in California, Los Angeles where he worked for the Radisson and Sheraton hotels. He considers the hospitality industry the best job in the world – it is the only place that both king’s and Paupers will visit you. Alan is also a featured contributor for, the “Global Hotelier’s Community.”

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  1. Alan, I have been asked to teach a Hospitality class in the late summer and have some curriculum to assist putting it together, but my question to you is, what would be your one greatest piece of advise for a take a way in the class…beyond standard customer service, Sales, leadership. I am an expert in those fields, which is why I was chosen for the training. But specifically in the hotel/hospitality field.

    Your input would be highly appreciated! Thank you!