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Observations From A Tipless Restaurant, Part 1: Overview

This is the first of a multi-part series detailing what I learned from operating our farm-to-table flagship restaurant, the Linkery, as a “no-tipping” restaurant that instead charged a fixed percentage for service, from 2006 to 2013. We also operated a sister restaurant, El Take It Easy, that followed the traditional tipping model, allowing for a fairly direct comparison.

via Observations From A Tipless Restaurant, Part 1: Overview | Jay Porter.

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