My Brother’s Keeper

In 1999, I was working at a small public-relations firm in Avon, Connecticut. My dentist was in the next town east, which, oddly enough, is West Hartford. (Everything is relative.) Exiting I-84 on Prospect Street, I drove north on Prospect, intending to turn left onto Farmington Avenue, the street on which my dentist’s office was located.

At the intersection of Prospect and Farmington, I was the first to reach the traffic light. It was red. I stopped. I saw a woman step off the curb to my right, intending to cross Prospect Street. Appearing to have some physical and cognitive disabilities, she almost immediately lost her balance and began to topple, rolling to her right as she pitched forward, presumably in an attempt to break her fall. But her rolling caused her to hit the back of her head on the pavement when she landed.

Putting on my emergency flashers in the hope of preventing another car from rear-ending mine and pushing it into the woman and me, I jumped from my car, rushed to the woman, and knelt beside her. At that point, I realized she wasn’t able to speak intelligibly. And she was bleeding profusely from the back of her head. In an effort to comfort her, I cradled her in my arms.

As luck would have it, there was a fire station diagonally across the street. An emergency crew had seen what happened and ran toward us with the requisite medical equipment. As soon as they reached us, I relinquished my place to one of the firemen, withdrew to my car, and went on my way. That’s when I noticed my forearms, exposed by the short-sleeve shirt I was wearing, were covered in blood.

The Big Why

Arriving at the dentist’s office, I approached the reception desk, attempting to keep my bloody forearms from touching my clothes. I said, “Is there some way I can get cleaned up?”

As the receptionist lifted her head, she gasped. I said: “Don’t worry. It’s not mine.”

She summoned the dentist and a hygienist, both of whom hustled me off into a room full of stainless steel. They positioned me over a sink and got hot water running from a spray head attached to a faucet. Each of them took an arm and began scrubbing me with Betadine, Hibiclens, and myriad other antiseptic, antimicrobial concoctions, as if I were about to perform some high-risk, perilously delicate surgical procedure.

As they scrubbed, my dentist asked me what happened. I told him. Then he asked, “Why did you do that?”

The question hadn’t occurred to me before then. But since my dentist’s question deserved an answer, I thought about it for a moment … but no more than that. Then I said, “Because it was the right thing to do. And there isn’t a doubt in my mind that if I were the one lying on the pavement, most people would do exactly the same thing for me.”

My dentist smiled and handed me a towel. I dried myself off. He, the hygienist, and I headed for the exam room.

Life and Living

None of us lives in a state of hyper-awareness, ever vigilant for the next disaster, the next crisis, the next opportunity to render comfort or aid. But all of us live with the capacity to render it.

You can tell me that capacity is not innate. It’s not reflexive. It’s not an inextinguishably better part of our human natures. If I listen to you at all, I’ll call bullshit on that every time. I’ve seen too much evidence to the contrary.

No one is more cynical or sarcastic than I can be. But that doesn’t preclude my knowing the difference between doing right things and doing things right. We all sense that difference, even if we can’t articulate it. We all act accordingly when called to. We do. We can witness the truth of that every day if we choose to.

As we passed by the receptionist on the way to the exam room, I couldn’t resist: I channeled my inner Ed Norton, held up my hands, and said to her, “Don’t touch me. I’m sterile.”

We laughed, happy with life and to share the living.


Mark O'Brien
Mark O'Brien
I’m a business owner. My company — O’Brien Communications Group (OCG) — is a B2B brand-management and marketing-communication firm that helps companies position their brands effectively and persuasively in industries as diverse as: Insurance, Financial Services, Senior Living, Manufacturing, Construction, and Nonprofit. We do our work so well that seven of the companies (brands) we’ve represented have been acquired by other companies. OCG is different because our business model is different. We don’t bill by the hour or the project. We don’t bill by time or materials. We don’t mark anything up. We don’t take media commissions. We pass through every expense incurred on behalf of our clients at net. We scope the work, price the work, put beginning and end dates on our engagements, and charge flat, consistent fees every month for the terms of the engagements. I’m also a writer by calling and an Irish storyteller by nature. In addition to writing posts for my company’s blog, I’m a frequent publisher on LinkedIn and Medium. And I’ve published three books for children, numerous short stories, and other works, all of which are available on Amazon under my full name, Mark Nelson O’Brien.

DO YOU HAVE THE "WRITE" STUFF? If you’re ready to share your wisdom of experience, we’re ready to share it with our massive global audience – by giving you the opportunity to become a published Contributor on our award-winning Site with (your own byline). And who knows? – it may be your first step in discovering your “hidden Hemmingway”. LEARN MORE HERE


  1. I am not surprised at all that you would rush to the aid, Mark. Did the dentist answer something intelligent, having opened the discussion?
    I wonder if hearing about a critical situation is so different from having it right in front of us that not acting could be considered reasonable? I notice that reason is part of the word and often assumed to differ from heart.