In this day and age, they blog about it, sometimes they tweet it and in some instances, they put up a friendly Facebook post. But over at Marriott, they’re going old style and picking up the phone to say thanks to their most loyal guests.
via How Many Ways to Say ‘We Thank You’? – Wednesday, 6th November 2013 at 4Hoteliers.

Great example of how a company can stand out from the rest by doing something that most don’t take the time and effort to do. The positive word of mouth is like free advertising that creates loyal clients.