To be a successful leader, you need to be able to really, really listen to your team. This isn’t about listening to the words they speak, but interpreting everything in between and even things they don’t actually say. That’s what makes “listening one of the most difficult skills on the planet,” Nicole Lipkin, author of What Keeps Leaders Up At Night, tells us.
via Listen Up: The One Skill You Need to Be a Better Leader | The New OPEN Forum.
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