Like Your Job? Thank Your Boss

Your boss has a lot to do with whether you like your work.

That may sound blindingly obvious, but surprisingly few companies treat direct supervisors and team leaders as the key to employee engagement. Instead, they delegate responsibility for engagement to corporate staff, usually HR. It’s a shame, because engaged, loyal employees play a critical role in delivering the kind of innovative and responsive service that earns customer loyalty.

via Like Your Job? Thank Your Boss | LinkedIn.

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