Leaders With Heart Help Others Find Their “Why”

In this episode, Heather speaks with Sarah Pierre Louis, Sr. Manager Marketing Team Development for Tableau Software (recently acquired by Salesforce) about her leadership style, and her fascinating approach to helping her team come up with their “why” and their own solutions. She talks about the times when she got in her own way while leading a team and how she made her way out of it.

Key takeaways:

  • Ask our people what they want or what they are trying to accomplish to help them answer their own questions.
  • Ask yourself what your people need from you on an individual level.
  • When things are crazy, and you want to make a decision, pause first.
  • Think of three things every day that went well to help in re-framing and moving past stuck.

If you are still finding your WHY, this episode is for you!

Sarah Pierre-Louis continues with her passion to inspire by serving as the team developer and career coach for Tableau Software’s marketing department. As a champion for Diversity and Inclusion, Sarah serves on the company’s council and contributes her experience to ensure an innovative and diverse working environment.  In professional and personal life she is grateful to spend her time helping others realize their dreams through coaching and development. Sarah also volunteers for Rainier Scholar program and is on the board of ACT theater.

Heather Younger
Heather Youngerhttps://customerfanatix.com/
Heather Younger gets it. As a best-selling author, international TEDx speaker, podcast host, facilitator and Forbes Coaches Council coach, she has earned her reputation as “The Employee Whisperer”. Her experiences as a CEO, entrepreneur, manager, attorney, writer, coach, listener, speaker, collaborator and mother all lend themselves to a laser-focused clarity into what makes employees of organizations and companies – large and small - tick. Heather has facilitated more than 150 workshops, reaching +100 employers and their employees. Her motivation and philosophy have reached more than 20,000 attendees at her speaking engagements on large and small stages. Companies have charted their future course based on her leading more than 100 focus groups. In addition, she has helped companies see double-digit employee engagement score increases through implementation of her laws and philosophies. She has driven results in a multitude of industries, including banking, oil & gas, construction, energy, and federal and local government. Heather brings a tenacious and inspirational outlook to issues plaguing the workforces of today. Her book “The 7 Intuitive Laws of Employee Loyalty” hit Forbes Must-Read list and is a go-to source for HR professionals seeking insight into their organization’s’ dynamics. Heather’s writing can also be found on her blog at CustomerFanatix.com, as well as articles in the Forbes, Huffington Post, Thrive Global, American Express Open Forum, and more. Coupled with her Leadership with Heart podcast, weekly videos and employer newsletters, Heather stays connected to organizations long after she leaves the stage or conference roomWhen all the emails are returned and the mic is turned off, Heather acts as co-manager of her busy household in Aurora, Colorado with her husband, where they oversee their four children.
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Aldo Delli Paoli
Aldo Delli Paoli

There is no doubt, the leader is the person who is in a position to which others look to learn about the road, he is the one who guides other people, supports and encourages them, but above all helps them find their ways and bring out the better than themselves.
In the current social and business scenario, characterized by increasingly complex challenges, increasingly liquid relations and ever more rapid changes, leadership is needed that opens the door to awareness, responsible choices and humanity. We need what is called emotionally intelligent communication: talking to people’s hearts, asking questions to understand, identifying important things for the person (because we listened to them!) And, rather than putting our projections inside, we commit ourselves to pulling out the his needs, his emotions, his answers and his desires.
This leadership, decidedly more human and authentic, focuses on the growth of the person: it overcomes the conflict between results orientation and orientation towards people, typical of the managerial approach, and resolves this contrast by shifting attention to the person, to which the Leader dedicates time, listening and attention, so that he can achieve his results, realizing himself and his potential as an active part of the corporate vision.
It is time to return human and to regain contact with our deepest sense of purpose.

Anonymous
Anonymous

Love it! Thank you for such a detailed response

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