Employee experience is powered by emotions. Managers and/or leaders within organizations get to choose which emotions they unleash from within the people they lead. Leaders, meaning supervisors or above in an organization, drive much of the positive or negative emotions by their actions or inactions, their words, or what the fail to say. When a manager chooses their words and their actions carefully, they exhibit great emotional intelligence. These managers are often thought of as, “Leaders who care,” or I as I call them, “Leaders with heart.” This special brand of leader drives engagement and loyalty simply by being themselves.
Are the leaders perfect? Absolutely not. It is in their awareness and sharing of some of their imperfections that we realize their brilliance. In this podcast I ask you to see yourself in the stories my guests tell about times when they were not the best versions of themselves, but how they used their heart to guide them to a place of deeper connection with their teams and heightened leadership prowess. Today I’m very excited to welcome such a leader in Brigitte Grimm, Treasurer of Adams County, Colorado. I have witnessed her leading with heart, her team, and have actually heard their feedback as a result. Stay tuned for this wonderful podcast.