With their words, leaders take charge, issue commands, and inspire. Who hasn’t been roused by a great speech or been inspired to join in when someone lays out an articulate, convincing case for action?
“The image of a leader that often comes to mind is someone who is expressive and charismatic and has presence,” says Professor Joel Brockner, whose research focuses on managerial decision making and organizational change.
via Hear and Be Heard | Columbia Business School Ideas at Work.