Cynthia was brought up about 50 miles away, moved here in her teens, and ‘worked the tables’ for longer than she meant to. On ‘the way through’ she fell into a job that she had for 38 years and had just retired from, not because she had to but really because the market had fallen through the floor.

Cynthia traveled the world working for a single company for every one of those 38 years. She loved it. Before she got into it, she didn’t even know it was a job to be done. Have to say – 38 years later, neither did I.

Ever wondered what happened to those gold fillings when grandma passed? Cynthia knows. In Cynthia’s words; “Whoever saw grandma last, just before she was ‘planted’ …. that’s who knows where the gold went. And it wasn’t buried with her.”

Bottom line, Cynthia worked for a gold refinery business – ‘recycling’ division. It was ‘big business’ and kept Cynthia in a really good job for most of her working life. In case you don’t think that there was money to be made, Cynthia assured me that just one old dentist carpet that was going to be thrown away delivered thousands of dollars in gold.

“Gold,” I said. “I thought that market was very much alive and well?”

“It is,” she said, “but not at the dentists. People haven’t been doing gold fillings for years now – and if they aren’t filling their mouths with gold, we have nothing to buy and recycle.”

If you want a happy ending, that depends, of course, on where you stop your story.

–Orson Welles


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JOHN'S career spans 30 years, 2 continents, and organizations as diverse as Oracle, Citibank and GE. A Mathematics graduate, John moved to California in 1990. He helps technology companies create, develop and deliver their story for fund raising, market development and influencer programs. He also works with businesses to ensure they understand, and are ready, for the ever accelerating changes that technology is bringing to their industry. John is a co-founder of Expert Alumni and gleXnet and long before futurists and industry watchers were writing about the impending challenges that industries were going to be facing, they predicted a perfect storm of issues like skills gap, declining work forces, the gig economy, people trained to do work no longer needed, demographic shifts, economic and social change, market upheaval and rapidly changing ways of doing work. From the beginning they have promoted the idea that massive change was coming to how organizations should think about their workforce, with a singular focus on simplifying the interface between people and their work. Understanding the challenges ahead of the curve, the solution was built to arrive at a better understanding of the greatest restraint to business operations - competence, not capital. gleXnet provides unparalleled insights into an organizations people and operations by flipping the problem from the perspective of people, not the business.
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