Everyone seems to be searching for the secret sauce to employee engagement and company culture. What does it take to engage employees, enable them to contribute productively to organizational goals, and create the conditions where everyone actually WANTS to be there? is only one piece of the package for the people who spend more time at work than with their own families. Care can’t just be in reference to the customer, and profits cannot be more important than people. People who feel appreciated, and cared for – not just as employees, but as human beings – will pass that appreciation and care on to the customer.
Nurturing a healthy culture is about relationships and bringing people together around a common purpose. It’s about putting people before policies and profits. It’s about putting humans first.