With VoIP phones, your team can work from home and be easily reached anytime. This helps to keep communication processes running smoothly for a happy and productive workforce.
These phones typically have the same physical appearance as traditional business telephones. They are also easy to manage from the cloud.
Easy to Set Up
Remote working makes business sense, as it allows employers to attract and hire candidates who might be available elsewhere. It also cuts office space costs and commute expenses for employees, which benefits both parties. With VoIP, workers can stay connected via the Internet instead of traditional fixed-line phone networks. A cloud-based VoIP system works over the data network, allowing people to work from anywhere with a stable Internet connection. VoIP systems typically include many extra business phone features, such as conference calls, auto-attendant, hold music, advanced call forwarding, voicemail to email or text and more. These tools can help elevate employee communication and improve productivity and efficiency, regardless of where they work. A comprehensive VoIP phones resource from Ooma is available to understand its importance better. Most VoIP providers offer software that can be installed on laptops and mobile devices. This means team members can work from anywhere worldwide, with only a computer or smart device and a stable internet connection required.
Easy to Manage
In an age where many businesses operate remotely, employees can use any device to work from home or on the go. While some may think this creates a disconnect between workers, it increases productivity by removing obstacles to communication and reducing distractions. VoIP allows your employees to easily answer business calls from their mobile phones using a dedicated app. This will enable them to reach customers even when they are out of the office, increasing customer service and ensuring that the company’s brand is always present.
No matter where or what device they use, employees can stay connected thanks to the apps’ simple download and installation. They’ll see their business number displayed on the caller ID and have access to the usual telephony features like conferencing, holding music, virtual receptionists, auto-dialers, voicemail to email or text, and more. Most VoIP solutions also come with extra telecommunication features normally offered for additional fees with landlines.
Simple to Add or Remove Users
When businesses expand, it’s important to have a phone system that can scale up or down quickly. VoIP makes adding or removing users easy — and there’s no need to invest in new hardware for each additional team member. Using VoIP, employees can stay connected from anywhere. They can easily transfer calls between devices and transition a voice call into a video conference. They can also access documents and data through one central hub. This eliminates back and forth via email with different document versions and can lead to more efficient workflows. To get started, teams need a device for calling (such as a smartphone or tablet), a computer with an internet connection (ethernet or wifi) and a VoIP app. Most VoIP solutions include a bundle of extra business phone features useful for remote working, such as virtual receptionist, auto-dialer and voicemail to text or email. Some answers also come with a headset for hands-free calls and better sound quality.
Cost-Effective
VoIP can be significantly cheaper than traditional phones and desk phones, depending on the system and features you choose. It is also less expensive than hiring additional staff to handle a high volume of calls and provide customer service. To keep costs down, ensure your chosen cloud-based phone vendor lets you port over your existing business numbers at no extra cost. This will save you money on setup and new hardware/equipment costs, regulatory fees, and taxes. Adding a VoIP phone system to your remote working strategy is a great way to increase productivity. Features such as auto-attendants, call routing, voicemail to email transcriptions, and missed call texting can reduce your team’s time playing phone tag. Additionally, it helps you avoid steep fines and penalties for missed calls. Your staff can concentrate on providing excellent customer service and expanding your business by lowering the number of missed calls.
