A DECADE OF STORYTELLING POWERED BY THE BEST WRITERS ON THE PLANET

CLICK BELOW TO REDISCOVER HUMANITY

How to Make Your Business Customers More Engaged

Use a live chatbot

Most customers prefer fast/immediate responses to queries. You might not be around to offer immediate responses, whereas a chatbot will be.

If you run a website, you can add a live chatbot to your website. If you run a physical business, then you can add one to your phone line.

A live chatbot will answer customers’ questions, especially frequently asked questions, so that they can attain an immediate response to satisfy their needs and keep them engaged.

Should the chatbot not be able to give your customer the answer that they are looking for, then they can be put through to you. A chatbot asks as the middleman whereby they can help to a certain point, and also reduce your workload.

Have a Marketing Strategy in Place

It really is important that you plan your marketing activities before diving in the deep end with them. This can ensure that every campaign is well thought out and that you get the best bang for your buck rather than potentially wasting money. Make sure that all marketing strategies are unique to the industry you work in. If you sell cars, consider auto dealership marketing strategies rather than generalised marketing strategies. This will secure you more customers and sales in the long run.

Use social media for communication (as well as sharing content)

Although you will likely use your social media for sharing marketing content for new releases and more, it is useful to use it for communication too.

Being active and communicative on your business’s social media accounts will help you engage with customers and therefore, keep them engaged. You can use it to answer questions as well as get involved in conversations.

BIZCATALYST 360°
BIZCATALYST 360°https://www.bizcatalyst360.com/about/
We are an Award-Winning global media digest, operating under the umbrella of 360° Nation, encompassing a wide range of multimedia enterprises, including; 360° Nation Studios —dedicated to reaching across the world in an effort to capture, produce, and deliver positive, uplifting messages via game-changing productions such as HopeFest 360°, and BucketFest 360°. We also operate GoodWorks 360° —a pro-bono consulting foundation focused entirely on providing mission-critical advisory services to nonprofits worldwide. With an emphasis on action, our 800+ international contributors empower people to transition from knowing what to do to actually doing it. Today and every day, we simply deliver the very best insights, intelligence, and inspiration available anywhere, doing it our way by placing our writers and our audience at the forefront. It's magical. It's evergreen. And quite frankly, It's just good stuff. Period.

▲ "CULTIVATING HUMANKIND TOGETHER" ▲

DAILY INSPIRATION. DELIVERED.