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The number of people using online platforms for researching, booking, and reviewing their travel, dining and hotel experiences is increasingly exponentially;
Surprisingly, as the figures in this infographic show, the hotel and tourism sector is lagging behind in providing tech-savvy customers with the services they want.
This infographic on online strategies is part of a series produced by Les Roches School of International Hotel Management, Switzerland.
The infographics aim to provide a snapshot of the most pertinent issues in debates on hospitality and related service industries.
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