Healed People Heal People

–with Special Guest Chris Hartstein

Chris is a certified life coach, professional organizer, and practitioner of Nonviolent Communication (NVC), who dreams of a day when empathy skills flourish to support our children and end senseless violence. When she discovered NVC in 2013, Chris was moved by its simplicity and depth. One 3-hour workshop changed an ‘enemy image ‘of her teenage daughter into compassionate understanding. As a volunteer at Lilly May Carrol Jackson, a girls’ middle school in Baltimore City, Chris dealt with students’ emotional upsets and conflicts by listening for feelings and needs. She began an after-school sewing group to have connected conversations with a small group of students.

Chris hopes to raise awareness of the NVC learning community with her children’s book, An Inside Story: A Children’s Book for Grown-Ups Too! which was inspired by her daughter and the girls of Lilly May Carroll Jackson School. KZ, Grandmother Of Two “Using very simple language and images, this book helps children … and adults too … understand how thoughts, emotions, and physical sensations are driven by needs that we all share. More importantly, the book provides guidance on what to do to move forward despite the scariness and ickiness we might sometimes experience. I can’t wait to share this book with my young grandsons and will be sure to use the practice page and discussion questions to help them really connect with the book’s lessons.”

Who is Chris Harstein?

Chris uses her training as a certified life coach, a practitioner of Nonviolent Communication, and extensive creative materials to facilitate parenting classes with refugees, conduct online empathy groups and support other NVC trainers through her work with Capital NVC. She wrote and illustrated her children’s book, to grow awareness of the practices of the NVC learning community which helped her transform her parenting and increased her inner peace. As Chris notes: “On the inside all people are more alike than different!” She also enjoys creating content on Instagram @an.inside.story. You can learn more at


The Change Zone
The Change Zone
Susan Sneath and Gail McDonald had been facilitating in-person workshops for the same employment search service for organizations for close to 10 years prior to being locked down due to the pandemic. With workshops at a standstill, the obvious alternative was to go online. Gail proposed the idea to the coordinator of the employment search service and they jumped on board! The idea was a success with full ZOOM classes and the need for other facilitators to deliver virtual workshops was obvious. Susan’s hand shot up to volunteer for the challenge and once again we were in a training situation together, only this time it was for a virtual environment. Our ability to entertain while educating was obvious. The synergy was natural and it was obvious that Gail considered inviting Susan to join her in a podcast adventure Gail named “coaches unplugged.” Hours were spent on ZOOM, talking, joking, laughing, and recording. It was during that time that Bold Brave TV reached out to Gail on LinkedIn as a result of an audio interview and video Gail had recorded months earlier to ask if she’d like to have a talk show! After debating for a couple of days considering whether to respond or not, the decision was made to “do the research and discover how authentic this offer really was.” During the conversation with the marketing director, Gail indicated she had a partner and they were working on a podcast together and were a package deal. He said that was cool and the rest is history!! And as Paul Harvey said – And now you know the rest of the story! We said YES to what’s next – and here we are!!

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