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Have You Used the H.A.T. Method When Helping Others?


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I love how the ‘Power of Reflection’ can provide clarity with self-awareness, intuition, and inspiration. Unfortunately, I learned about the H.A.T. method 2.5 years after my divorce. I often ruminate: If I knew about and implemented this method, would my 26-year relationship/marriage still be intact?

After surviving a tumultuous and painful childhood, I successfully developed herculean strategies and behaviors (which assisted me well as an executive Leader in retail for 30 years) to solve complex and challenging problems throughout my life. However, my altruistic intentions and passion for helping others avoid pain and suffering sometimes became a detriment.

Since 2008, I have been on a Spiritual Journey, which taught me that you cannot HELP others if they do not wish to be helped! I changed my entire mindset to encompass this reality.

I realized that everyone is on their own journey and that painful and challenging experiences are sometimes mandatory for growth, awareness, and ascension.

Here is the H.A.T. method broken down further:

𝐇𝐔𝐆– Sometimes, people who are suffering need a nice, firm hug. They seek someone to empathize with or be with them for moral support. Hugs release a hormone called “oxytocin” in the brain. This is known as ‘the bonding molecule’ as it increases feelings of intimacy, helps bonding, and reduces feelings of loneliness and isolation. Hugs also have the power to reduce fear, stress, and pain. Who doesn’t love a good hug?

𝐀𝐃𝐕𝐈𝐂𝐄 —Because of my brutal childhood, this was my number one programmed response to anyone whom I cared about who was suffering. I had been preconditioned to remove problems expeditiously due to life-threatening situations in childhood. However, I didn’t learn to channel this altruistic and genuine energy until later in life. The axiom I held in my mind to retrain myself was, “You Can Lead a Horse to Water, But You Can’t Make it Drink.”

💡In speaking with other men, most view advice as the primary (or even only) form of help.

𝐓𝐀𝐋𝐊– Sometimes, people struggling with an issue want to be heard and want you to listen WITHOUT offering any assistance to solve the problem. This seemed counterproductive to me because I haphazardly surmised that everyone would love to witness their problems disappear quickly instead of just vocalizing their feelings. This was a 𝐆𝐀𝐌𝐄𝐂𝐇𝐀𝐍𝐆𝐄𝐑 for me. It was a “Light Bulb Moment” for me.

This is WHY I love getting older and having the opportunity to gather more experience and knowledge, which turns into wisdom.

❤ We are ALL connected.

I look forward to your thoughts and insights. Thank you in advance for your support and engagement.

Jeffrey P. McNulty
Jeffrey P. McNultyhttps://newretailethos.com/
Jeffrey P. McNulty’s career is a testament to the transformative power of strategic leadership in the retail industry. From his early days navigating the fast-paced world of retail operations to becoming a trusted advisor for executives and organizations, his journey is a masterclass in resilience, adaptability, and innovation. Mr. McNulty is a "Hybrid" in the business world as he has 30 years of "hands-on in-the-trenches industry experience" as an Executive Leader for The Home Depot, Lowes, Barnes & Noble, PetSmart, Shopko, Toys R Us, Publix, and Festival Foods and 20 years of experience as a Retail Research Analyst. He is the Founder & CEO of 𝐍𝐞𝐰 𝐑𝐞𝐭𝐚𝐢𝐥 𝐄𝐭𝐡𝐨𝐬, which assists retailers & businesses {regardless of size, scope, or niche} with alleviating and addressing common "Pain Points" through consumer insights, anticipatory intelligence, and retail research. Mr. McNulty has conducted over 1000 consultations/engagements with clients on Wall Street, Hedge Fund Managers, Equity Investment Partners, retailers (niche players to Big Box), business owners, and entrepreneurs in the retail sector. He is a RETHINK Retail TOP Retail Expert 2025, TOP 100 Global Thought Leader, and Best-selling Author of The Ultimate Retail Manual: Strategies for Retailers to Thrive & Succeed in the Digital World, which is resonating with readers in 28 countries worldwide. Mr. McNulty is also the founder of The Ultimate Retail Courses. He has been featured in the Appleton Post Crescent, Wrightstown Spirit, Brillion News and has been a guest on the Retail Razor Podcast and The Positive Effect LinkedIn Livestreaming Event. Mr. McNulty has also been featured in Inside Fashion, Abasto Media, Forbes.com,  CEO’s Executives Diary, and the YouTube Resilience +Rise Podcast.  Jeffrey P. McNulty is internationally recognized for his innovative and pioneering strategies that help retailers and businesses overcome insurmountable obstacles. He has been actively involved in the retail sector for the past 43 years.

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