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Do My Guests Appreciate My Service Efforts?

In my last article I showed you how enhancement of simple practical skills can have a positive effect of the service experience of the guest. But as said, this is not all. The missing link is the interest in the guest. And here I refer to real interest. As a service provider you want to know who your guest is.

via Do My Guests Appreciate My Service Efforts? Part 2 | ehotelier.com News Archives.

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