Here is another simple way to build bridges and solid relationships with people in your life: Follow John Maxwell’s 30-second Rule. The 30-second rule states that we should encourage someone within the first 30 seconds of starting a conversation with them.
Before I jump on a call or a phone call with someone – regardless of whether it is a work or personal call- I spend some time preparing for our call. It doesn’t have to be a lot of time – could be as little as ten minutes. Look at their LinkedIn profile, see what they are posting about, read about them on their website, etc.
Here is the key: – spend time during the first 30 seconds focusing on THEM. Give them a compliment. Thank them for something. Highlight an accomplishment they have achieved. Praise them for being who they are. This will start off the conversation on a positive note and let them know you care about them.
Also, one of my favorite questions to ask during all of my calls/meetings is: What can I do to support you? People have a hard time asking for help – especially when many of us are struggling with different things – open the door by asking this question. Let them know you are there for them.