Four Rules for Successful Change Management

We, at Gallup, hear all too often from senior leaders who are frustrated with change management initiatives that are failing. Leaders continue to fall short of their goals with change programs, whether it is a new product launch, an organizational restructure, a new customer service program, or an effort to increase cross selling.

via Gallup.com – The Gallup Blog: Four Rules for Successful Change Management.

 

 

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