Follow Your Bliss – Not Your Blisters

Known throughout her career as a game-changer, Nanci was raised in New York City and earned a B.S in Journalism and Communications at the University of Colorado, Boulder. The hotel business soon caught her attention and she caught theirs. Having created and run some of the more iconic hotels and resorts in the country, Nanci learned firsthand what it takes to be the best at what you do, consistently bringing over twenty hotels to the number one spot in their marketplace. She led her last hotel to #2 best hotel in the USA out of 50,000. Windstar Cruises brought Nanci in to rewrite their Standard Operating Procedures, and they won best luxury cruise line in the world the following year. Nanci “evolutionized” the hospitality industry. Her re-imagination of the customer journey creates distinction in any market place. She consulted on leadership and motivation on three continents. Nanci is a Self-Enrichment and Leadership Coach and a Hotel Revolutionary. Her mantra is: To be outstanding, first you must stand out. Change your thoughts, change your outcomes. “Shift” happens!