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Focusing Live: On The Racial Divide

Had such a fun and enlightening time today on my Linkedin Live show time today with Dennis J. Pitocco, Melissa Hughes, Ph.D., Mike Vacanti. We talked about so much around the racial divide conversation to include things like:

  1. Creating more of a listening environment
  2. Being more inclusive
  3. How to show more empathy
  4. What we each will commit to doing to make changes

And more! Listen and watch. Then share your thoughts and your best next step;

And please join our journey to “make shift happen”. More details here ⤵︎

Walking the Talk: Time for Shift to Happen?

Heather Younger
Heather Youngerhttps://customerfanatix.com/
Heather Younger gets it. As a best-selling author, international TEDx speaker, podcast host, facilitator and Forbes Coaches Council coach, she has earned her reputation as “The Employee Whisperer”. Her experiences as a CEO, entrepreneur, manager, attorney, writer, coach, listener, speaker, collaborator and mother all lend themselves to a laser-focused clarity into what makes employees of organizations and companies – large and small - tick. Heather has facilitated more than 150 workshops, reaching +100 employers and their employees. Her motivation and philosophy have reached more than 20,000 attendees at her speaking engagements on large and small stages. Companies have charted their future course based on her leading more than 100 focus groups. In addition, she has helped companies see double-digit employee engagement score increases through implementation of her laws and philosophies. She has driven results in a multitude of industries, including banking, oil & gas, construction, energy, and federal and local government. Heather brings a tenacious and inspirational outlook to issues plaguing the workforces of today. Her book “The 7 Intuitive Laws of Employee Loyalty” hit Forbes Must-Read list and is a go-to source for HR professionals seeking insight into their organization’s’ dynamics. Heather’s writing can also be found on her blog at CustomerFanatix.com, as well as articles in the Forbes, Huffington Post, Thrive Global, American Express Open Forum, and more. Coupled with her Leadership with Heart podcast, weekly videos and employer newsletters, Heather stays connected to organizations long after she leaves the stage or conference roomWhen all the emails are returned and the mic is turned off, Heather acts as co-manager of her busy household in Aurora, Colorado with her husband, where they oversee their four children.

5 COMMENTS

  1. Loving your resilience pose, LOL! Any pose in which I get to see you brightens my day, Heather, but that was particularly delightful.
    Loving seeing this group of wonderful people coming together!
    I so appreciate how you approach this conversation, Heather. You are so welcoming, honest, compassionate (the list goes on…)
    Dennis, I’m not sure there is such a thing as “perfect” AND I think that movement begins with the kind of action you have ignited. The conversation challenged us to dig deeper and question our personal behaviors in the quest for change.
    I love the reminder, Mike, that big change comes in a series of small actions and that collective change begins by building relationships. “What do we pour into it?” What a powerful question to pose!
    “How is it I can move closer to you?…Its through the conversations that action is happening as we’re perpetuating the conversation.” – good stuff, Heather.
    “Having the space where we challenge each other to things from a new perspective.” – HUGE win, Melissa.
    “Understanding how to hold two contradictory ideas in your hands at the same time.” – Melissa
    “By creating the salon, we’re creating a safe space to practice.” – Heather
    I love the reminder that each person’s ripple is a win. Even if one person takes a new kind of action, that has the power to create great change.
    I love the insight that there is a learning curve for all people – and that it’s not that you’re good at it or not, but that we can all learn how to be better. Thanks for that, Melissa.
    I love the insight that focusing on the known barriers isn’t really productive – but it’s focusing on the questions of what we don’t know and what we have to learn. That’s really great, Mike.
    I SO LOVE the reminder that everyone has their pain and our work is to help them see their way out of it. Your example of looking at the pain that officers carry too, was a powerful example, Heather. This was an EXCELLENT addition to the conversation.
    “Understanding WHY people feel the way they do is an insight that is invaluable.” YES!
    With “enlightenment” comes ripples. – Nice Dennis!
    “Everyone needs to feel safe in their shoes.” – Yes. Great, Heather!
    Love, love, LOVE your “I’m and idiot” gas incident, Mike! SOOOOOO powerful! Oh my gosh, friend, “How can we make it safe and solve-able for simple mistakes that don’t turn into (tragedies that impact entire communities).” I just got all emotional thinking about that….
    Ooooooh! The idea of THANKING someone for broadening your understanding…that’s huge. Thanks, Melissa.
    I love the reminder that we’re not abandoning our circles but expanding our circles, Mike. Thank you.
    This was absolutely wonderful friends. Thank you for your leadership, wisdom and friendship. Grateful for each one of you (now I’m dying for a hug, but I’m just going to take one in my mind!)!

    • What a compassionate, thoughtful, insightful, supportive, inspirational response, Kimberly. As you would expect, our collective journey to rediscover humanity at its very best via Salon 360° is on a road full of potholes borne of naysayers, non-believers, skeptics, and purveyors of doom who sling arrows from the sidelines instead of joining us on the frontlines of (real) change. Trust me when I say that words of encouragement such as those you’ve delivered above serve as the perfect filler/antidote for every pothole we face. “Only when we are brave enough to explore the darkness will we discover the infinite power of our own light.” Thank you for sharing your “infinite power of light” with us as a beacon of everlasting hope. It matters. And you matter, my friend.

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