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Engaging Guests In ‘Emotionally Valuable Moments’

Hotel marketing professionals recognize that today’s consumers are increasingly looking for genuine and authentic interactions with those they do business with.

That is why smart companies from all service industries recognize that we have entered the era of “hyper-personalization.” When it comes to marketing, the evidence is everywhere. Just look inside your snail-mail inbox.

via Engaging Guests In ‘Emotionally Valuable Moments’. – Friday, 14th March 2014 at 4Hoteliers.

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