Effective Change Management in the Digital Era

Adapting, changing and transforming your business to match the pace of the digital advancements is no longer an added skill — it’s a necessity. The current gap in business operations and technological developments is wide, in turn leading to the failure of businesses both small and large, new and old.

If you think your business is doing “just fine” with the older systems and change is not needed, then you will find yourself wrong very soon. Businesses that don’t keep up with the changing times are at great risk. Enter change management: the process by which you can effectively and effortlessly change according to the newest available information.

Shifts Due to Technology

To prepare for change, you first need to understand the change itself. The world today is seeing a shift to automation. Efficiency is becoming a matter of acquiring the right technology. Although earlier the impact of technology was only in hardware and software, it is slowly affecting manufacturing too. In fact, service-led businesses are also forced to adopt the latest information technology to survive.

For instance, cash and cards are no longer the only means of making transactions. The world is moving beyond online payments too, to new methods like cryptocurrency. Fiscal Tiger explains cryptocurrency as a “form of virtual money that’s created on, protected by, and controlled by technology instead of centralized authority.” The market for cryptocurrency is growing with its various forms, such as the ever-popular Bitcoin.

Cryptocurrency transactions, in turn, are processed using blockchain technology. Blockchains are extremely safe platforms in the form of ledgers with special access. They allow for secure make secure payments and have collective responsibility. So, if any individual tries to edit a particular entry, every entry on the ledger will become invalid. This keeps offenders at bay and locks the transactional capacity to those who can authorize every payment. Technological changes such as these, cannot be left out from the daily functioning of your business. These changes are sure to catch up with you, especially if you don’t catch up with them sooner or later. It is best, therefore, that you understand change management for your business.

Change Management in Practice

To initiate an effective change management policy, it’s important to first determine which strategy you want to follow. Some change management models include Organizational Change Management, Individual Change Management, and Change Curve Theory, amongst others. As stated by Epilogue Systems, “There is no single ‘best’ or ‘right’ way to approach change management.” Only you can determine which model best fits your needs and goals. No matter what you choose, the following are principles you will want to follow to ensure effective change management:


Before implementing any changes, ensure that they have been communicated to your team. Getting seniors from your team to promote these changes can help you better establish them. Communication will get you your team’s support and make them feel part of the process. However, these changes can still be taxing for your employees. Be sure to help them through these transformations, giving them enough time to adapt and resources to learn.


Planning the changes can smooth the process. For instance, if you’re planning on shifting your company’s work to new software, start by charting out the number of days you will need to transfer relevant information as well as how long it may take employees to learn to use the software. These aspects might seem trivial at first but will help you once the change is in motion.


Before the software goes live, ask yourself if you know enough about it. Have you considered the problems that might occur with it? Do you know why it is better than the older software? Would you be able to operate it? How does it impact your business? Knowing the answers to all these questions will leave your employees clear about the changes, ensuring a smoother transition.

Look Towards growth

Embracing technology is one of the first steps you can take to take your business into the future. It will help you compete with both, emerging start-ups and old icons in the business. It will also lead to higher efficiency and longer lifespan of your business. Therefore, the need of the hour for every business is to welcome the changes that technology brings while carefully preparing for the same.

A nuanced business of today would also be actively attempting to anticipate change. Consider the example of the cab driver who wished he had thought of Uber. This example succinctly explains what anticipating change can mean. It will not only prep you for what is to come but can also help you grow your business at the present moment.


As the world continues to change, information is slowly becoming the most important resource to possess. Information about change, as well as how to cope with it can help your business sustain itself better, and for longer time spans. As the world continues to evolve, it is key to ensure that changes do not disrupt the smooth functioning of your business — rather, use these changes to your advantage, and ensure that they add value to your business.  

Jori Hamilton
Jori Hamiltonhttps://writerjorihamilton.contently.com/
Jori Hamilton is a writer from the pacific northwest who enjoys covering topics related to social justice, the changing workplace, and technology.

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