In business, one of the things that we look at the most is metrics. One day while going through the weekly reports for the store and individual metrics, I realized that I was looking at the past. All of these metrics already happened.
In metrics, an increase in any of them should translate into increased dollars. In the most simple terms to help someone struggling with metrics you might suggest an add-on like socks, belt or a sweater with a shirt to increase the metric. I also realized how much time I spent pondering the metrics. They can become addictive and distract you from the bigger picture.
I realized what we need was a change in our focus. I gathered my team together and asked them what we can do to make a dynamic change. We looked at what we could do to significantly increase our sales on a larger scale. I suggested that we stop chasing metrics and do something to increase sales throughout our store and make it sustainable.
To make dynamic changes we needed to be innovative, forward thinking, and use that wonderful tool from our childhood imagination. If we can dream it we can take our vision and create action and change As a team, we created a new vision and story for our store. We engaged in possibility thinking and engagement without boundaries. We wrote a new story for our store. We reached out to the many people that could move the pieces that would make this change. Everyone had an important role as each piece was essential to the success of our vision.
The result was amazing and beyond anything we imagined. It shows that a small team engaged and focused can bring about dynamic change and make a big difference.
POINT OF VIEW:
When we engage in true listening and communication the results can be amazing. The fact that we built strong relationships and credibility over the years paved the way for the right people to come together to embrace our vision and give us 100% support.
In the end, we had a choice to sell more socks or dream big and make a very successful and dynamic impact on the success of our team. Dream big and realize that a small group of engaged people can make a big difference.
If you have enthusiasm, you have a very dynamic, effective companion to travel with you on the road to somewhere.