Looking into 2014, the travel, hospitality and leisure (THL) sector outlook remains positive due to improving demand side drivers. While there is potential for renewed growth both domestically and internationally, companies should consider ways to effectively leverage the power of technology to enhance customer experience. Adam Weissenberg, vice chairman and U.S. Travel, Hospitality and Leisure leader, Deloitte LLP, shares his perspective on the THL industry and some thoughts around managing and growing amid the transformative landscape.
via Deloitte | 2014 Outlook on travel, hospitality and leisure | Interview with Adam Weissenberg.
