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How to Create a Customer-Centric Culture

Creating a Customer Centric-Culture; that’s a lot of words that begin with C, well, this article is about D’s, growing up, in school a D wasn’t a very good grade and, where I went to school, sometimes a D was slang terminology for a demerit, which meant I spent a Saturday morning at school in study hall.

Not a great way for a kid to spend a Saturday. However, you and your company will want the following D’s, especially if customer service and building a customer-centric culture is important to you. And, I know it is!

via How to Create a Customer-Centric Culture. – Saturday, 28th December 2013 at 4Hoteliers.

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